IRWO • Help & Support (FAQ) Indian Railway Welfare Organisation
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Help & Support

Find answers quickly using the FAQ below. If you still need assistance, use the helpline numbers shown on the right.

Quick Help
General Queries 011-23413627
NOC / Transfer 9667089412
Online Payment 7703922867
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Frequently Asked Questions

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Where should I call for general IRWO queries?
For general inquiries related to IRWO housing schemes, documents, or process, call the Reception: 011-23413627.
You can also use this number for basic guidance on where to submit or track requests.
Whom should I contact for Conveyance Deed / Transfer / Certified Copy / NOC?
For conveyance deed format, property transfer (sale or death cases), certified copy of property documents, status of application, or NOC for transfer, contact the NOC section helpline: 9667089412.
Supporting officials: Shri Amit Garg (Sr. Project Engineer), Shri Ashish Tomer (Project Engineer), Smt Anita Jha (Assistant).
I have an online payment / transaction issue. What should I do?
For online transaction issues, payment support, or website access, contact: 7703922867.
Support official: Shri Vikash Kumar Sinha (System Analyst).
What details should I keep ready before calling support?
Keep your IRWO membership/allotment details (if applicable), property/project name, and a short description of the issue. If it is related to transfer/NOC, also keep applicant name, type of transfer (sale/death), and any reference/application number.
Is there a best time to call IRWO for faster support?
For quicker response, call during regular office hours on working days. If lines are busy, try again after some time or contact the relevant section directly (General / NOC / Payment).